Hey Everyone!
As my our last post stated, we have a new website! yay!
Today we decided to add a - Chat feature - to www.deciron.com. It basically let's any customer talk to one of us if they have a question about or website or a product. We think is preety neat, what do you think?
The first few hours that i started we had already helped two of our customers. We know that ordering iron railings is not something you do everyday when you are on the web, that's why we thought having a person ready to help you would be really nice. Anytime the chat box pops us, it's because we are ready to help :)
Since we have customers throughout the United States, our timezones differ. We are still trying to figure out how we are going to do that; for now our chat box says "leave a message" and that way they can shoot us an email if they have any questions. Maybe in the future we can have representatives that stay later on than usual to help those customers, let's see.
We appreciate any feedback you would have, it helps us grow as a company.
Have a great weekend everyone!
Priscila
www.deciron.com
I love that little hand that pops up!
Friday, May 31, 2013
Tuesday, May 28, 2013
NEW WEBSITE!
Hey guys!
We finally launched our new website over Memorial day weekend. We could not be happier. It took quite a bit to start it up and now our job is to announce it to the world!!! It's was a bit scary since we had the old website for about 7 years! (it was about time we changed it though) May it RIP.
This new website has great features for us an our new/current clients. We are able to take more online orders and the CRM is amazing. Our customers can track their orders, check the status, look at pictures of their job being completed...etc. Another thing we are very exited about is our Contractor feature. We love working with contractors and builders, therefore we have created a new program for Contractor/builders. If you are one, please contact us to fill out an application to receive special pricing.
Here is a pic of our storefront right now.
Well hope you guys liked the new website. If you find anything that you see that is not working or needs improvement please let us know. Contact us at 1-877-803-2282 or email us at deciron@bellsouth.net. Any input will be greatly appreciated!!!
Priscilla
Deciron
We finally launched our new website over Memorial day weekend. We could not be happier. It took quite a bit to start it up and now our job is to announce it to the world!!! It's was a bit scary since we had the old website for about 7 years! (it was about time we changed it though) May it RIP.
This new website has great features for us an our new/current clients. We are able to take more online orders and the CRM is amazing. Our customers can track their orders, check the status, look at pictures of their job being completed...etc. Another thing we are very exited about is our Contractor feature. We love working with contractors and builders, therefore we have created a new program for Contractor/builders. If you are one, please contact us to fill out an application to receive special pricing.
Here is a pic of our storefront right now.
We kept the railings page with the same format. We changed the balcony ordering process, now it is much easier.
Priscilla
Deciron
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